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We are so happy that you have chosen AgileTix as your ticketing provider and that you are ready to get started using our software. Please take this opportunity to download the AgileTix App onto any Windows computer and bookmark the web portal from your preferred browser.
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Your first task after gaining access to the system will be to make sure your organization information and physical locations (venues) are all entered and correct.
Sign in to the web portal using the provided credentials, then open Settings from the menu bar on the left. In the General Setting area, click Organization Info and check that all the information here is correct through billing. Click Save Changes if you updated anything here.
Next, in the same General Settings area, click on Venues and add any missing locations or screens by following These Instructions.
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Take a moment now to consider who works for your organization and what their job duties entail. Every action you can perform inside AgileTix is controlled by permissions, which you have total control over. Only the administrator and sales roles will be built for you during initial system setup, with all other roles existing for you tailor specifically to your organization.
Use These Instructions to learn more about permissions and where to find them
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Between the setup you have just completed and your work with our Implementation specialist, your domain should be ready for you to start working.
While you are free to use your live environment to learn the full power of the AgileTix software, we provide you with a training domain that everyone in your organization can access. This training domain is remade for you every Monday morning and becomes a copy of your domain from the previous Monday. Missing items in training are usually the result of this one-week delay.
To sign in to the training environment, put the word train and a backslash before your domain while logging in as seen below.
We recommend beginning in the Getting Started section of our Knowledge base where you will find the most common tasks organized how we think it best to encounter them. Advanced users and anyone looking for a specific answer should feel free to ask our AI-enhanced search engine or visit our collection of more specific articles Here.
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