You are one step closer to reopening with the Agile Ticketing Solutions Social Distance Seating feature. This feature, announced in our latest software update on July 21^st allows theaters to follow CDC recommendations of social distancing. The social distance seating feature allows you to sell tickets with peace of mind knowing you’re keeping staff and patrons safe. Once a ticket is sold, the Agile Ticketing Solutions Software will automatically block off the surrounding seats.

How does it work?

With this new feature, when customers or sales agents select seats for purchase the system will automatically place the surrounding seats in a defined hold group. This makes sure there is adequate space around all groups of customers so that they can follow social distancing guidelines.This feature works with manually picked seats and auto-assignment.

How do we use the social distance seating feature?

Now, we know what you are wondering: this is a great tool, but how do we set up in the Agile Ticketing Solutions Software?

First, you will need to build out your reserved seating chart and create your templates. To learn how to build a reserved seating chart, click HERE to access the tutorial in our knowledge base. Once you have built your seating chart, you will need to determine what the spacing between seats needs to be to ensure proper social distancing. Once you have determined what your social distancing requirements are, you will need to add these rules to your reserved seating chart.  Click HERE to access the instructions on how to set up your social distancing rules.

Once set up, this feature will give customers and box office staff a clear indication of which seats already have people sitting in them and which are unavailable. This will also allow your customers to see how far apart people are sitting in the venue. 

For more information on the social distancing buffer feature and other updates in the Agile Ticketing Solutions Software, please refer to https://bit.ly/3feZokG. 

We are here for you!

Utilize this feature to get your organization one step closer to reopening. We have created a resource blog on our website that can act as a centralized space for your organization to reference when taking the steps to reopen. You can view that blog here: https://bit.ly/2CQaCiE. For more information on setting up the social distancing seating feature or about reopening, please contact us at support@old.agiletix.com. Agile Ticketing Solutions stands together with your organization and we are honored to be your ticketing solution.  

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